Privacy Policy

Effective as of August 2025

At African Explorers, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or book a tour with us.


1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Full name, email address, phone number, nationality, and postal address.

  • Travel Details: Passport information, dietary preferences, medical information, emergency contacts.

  • Payment Information: Billing address, transaction details (processed via secure third-party gateways).

  • Device Data: IP address, browser type, pages visited (via cookies and analytics tools).


2. How We Use Your Information

We use your personal data to:

  • Process bookings and payments.

  • Communicate trip updates, confirmations, and changes.

  • Respond to inquiries and customer service requests.

  • Customize your safari experience based on preferences.

  • Improve our website and marketing.


3. Sharing of Information

We may share limited data with:

  • Service providers (hotels, airlines, guides) only as necessary to fulfil your travel package.

  • Payment processors for secure transactions.

  • Regulatory authorities if legally required.

We do not sell or trade your personal data to third parties for marketing purposes.


4. Data Security

We implement industry-standard safeguards to protect your data from loss, unauthorized access, or disclosure.
All booking data is stored securely and payment details are encrypted via trusted third-party processors.


5. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and collect analytics data. You may disable cookies via your browser settings.


6. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at [data@africcanexplorers.uk].


7. Marketing Communications

If you opt in, we may send you promotional emails about new packages or updates. You can unsubscribe anytime by clicking the “Unsubscribe” link in the email.


8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.


10. Contact Us

For any questions or privacy-related concerns, please contact:
📧 data@africanexplorers.uk